{"id":4387,"date":"2023-03-01T09:25:14","date_gmt":"2023-03-01T02:25:14","guid":{"rendered":"https:\/\/thesentry.com.vn\/?page_id=4387"},"modified":"2023-06-26T13:56:37","modified_gmt":"2023-06-26T06:56:37","slug":"operating-regulations","status":"publish","type":"page","link":"https:\/\/thesentry.com.vn\/en\/operating-regulations\/","title":{"rendered":"Operating Regulations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4387\" class=\"elementor elementor-4387\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41f0a25 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"41f0a25\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-48d8528\" data-id=\"48d8528\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fe37df9 elementor-widget elementor-widget-heading\" data-id=\"fe37df9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">I. GENERAL PROVISIONS<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a8cc5e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a8cc5e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fa5c56a\" data-id=\"fa5c56a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6040169 elementor-widget elementor-widget-heading\" data-id=\"6040169\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">I. General principles:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-564965e elementor-widget elementor-widget-text-editor\" data-id=\"564965e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p style=\"font-weight: 400;\"><span style=\"font-style: inherit; font-weight: inherit;\">&#8211; Thesentry.com.vn trade and service website is owned by the Company Limited operating and operating with the trading domain name www.thesentry.com.vn (hereinafter referred to as the Website).\u00a0The object of service is all customers who need to rent a room through the website.<\/span><\/p><p style=\"font-weight: 400;\">&#8211; Room rental activities at The Sentry are carried out transparently and clearly to ensure the interests of tenants.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4a6b10 elementor-widget elementor-widget-heading\" data-id=\"e4a6b10\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">II. Define:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14b534f elementor-widget elementor-widget-text-editor\" data-id=\"14b534f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">&#8211; <b>Seller<\/b>&nbsp;: is The Sentry Co., Ltd.<\/span><\/p>\n<p>&#8211;<b> Buyer&nbsp;: <\/b>customers come to rent the room.<\/p>\n<p>&#8211; <b>Member<\/b>&nbsp;: includes tenants and people who refer to information and discuss at the Website.<\/p>\n<p>When participating in the Website, members must find out for themselves their legal responsibilities towards the current laws of Vietnam and commit to comply with the contents of this Regulation.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e211cb7 elementor-widget elementor-widget-heading\" data-id=\"e211cb7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">II. TRANSACTION PROCESS<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22d6192 elementor-widget elementor-widget-heading\" data-id=\"22d6192\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">I. For tenants at Website:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c0bcc4 elementor-widget elementor-widget-text-editor\" data-id=\"1c0bcc4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><span style=\"font-style: inherit; font-weight: inherit;\">&#8211;\u00a0<\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: inherit; font-size: 1rem; font-style: inherit;\">Step 1: Visit the website\u00a0\u00a0<\/span><a style=\"font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem; background-color: #ffffff;\" href=\"https:\/\/thesentry-com-vn.translate.goog\/?_x_tr_sl=vi&amp;_x_tr_tl=en&amp;_x_tr_hl=vi&amp;_x_tr_pto=wapp\" target=\"_blank\" rel=\"noopener nofollow\"><span style=\"vertical-align: inherit;\">www.thesentry.com.vn<\/span><\/a><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem; vertical-align: inherit;\">\u00a0to view and learn more about the website as well as know more about our company, in addition, understand the provisions of the \u201cRegulations on operation of the website\u201d\u00a0<\/span><\/p><p>&#8211; <span class=\"\">Step 2: You search for The Sentry L, this is considered the place where you will be most looking forward to.\u00a0<\/span>It is a place to rest and with many facilities exclusively for customers.\u00a0You see the price and details of each room, if you agree to rent.\u00a0Please select your arrival and departure dates to get the most accurate room information specifically for you.\u00a0Then select the \u201cBook Now\u201d button.<\/p><p>&#8211; Step 3: You enter information according to the instructions of each item to be able to better understand your information.<\/p><p style=\"font-weight: 400;\">&#8211; Room rental activities at The Sentry are carried out transparently and clearly to ensure the interests of tenants.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5a4800 elementor-widget elementor-widget-heading\" data-id=\"e5a4800\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">II. Check-in process:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc938f5 elementor-widget elementor-widget-text-editor\" data-id=\"fc938f5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>&#8211; <strong>Step 1: Determine your&nbsp; reservation request.<\/strong><\/p>\n<p>Employees should record the following infomation.<\/p>\n<p>Basic personal infomation of individual.<\/p>\n<ul>\n<li>Full name of guest, full name of registant.<\/li>\n<li>Address, phone number, email of the guest.<\/li>\n<li>Number of guests.<\/li>\n<\/ul>\n<div>&nbsp;<\/div>\n<p>Basic&nbsp; infomation about booking<\/p>\n<ul>\n<li>Guest arrival date, time and length of stay.<\/li>\n<li>Number of rooms and type of room.<\/li>\n<li>Room rate and payment method.<\/li>\n<li>Other requests of guests (if any).<\/li>\n<\/ul>\n<div>&nbsp;<\/div>\n<p><strong>&#8211; Step 2: Check the responsiveness of the hotel.<\/strong><\/p>\n<p>&#8211; When receiving a guest&#8217;s reservation request, the reservationist must check on the hotel&#8217;s management software system to check whether the number of rooms, the type of room available, meets the customer&#8217;s request or not.<\/p>\n<p>&#8211; Accept Overbooking &#8211; the act of accepting bookings that are larger than the actual capacity of the hotel by a certain percentage to increase the hotel&#8217;s room supply efficiency, avoid virtual guests. guests who booked but did not come.<\/p>\n<p><strong>&#8211; Step 3: Enter booking infomation into the system.<\/strong><\/p>\n<p>&#8211; The reservation or receptionist enters the reservation infomation into the computer reservation system according to the form<\/p>\n<p>There are 2 types of booking rooms:<\/p>\n<ul>\n<li>Reservation form for retail customers.<\/li>\n<li>Reservation form for group guests ( for group guests: please leave us a message for more details)&nbsp;<\/li>\n<\/ul>\n<div>&nbsp;<\/div>\n<p><strong>&#8211; Step 4: The hotel reconfirms the information and saves the booking infomation.<\/strong><\/p>\n<p>&#8211; After receiving the reservation, the staff reconfirms other&#8217;s booking infomation according to the hotel&#8217;s regulations to avoid errors, then all guest infomation, booking infomation must be kept and fully updated in hotel computer system.<\/p>\n<p><strong>&#8211; Step 5: Update booking status.<\/strong><\/p>\n<p>&#8211; Every day, the staff must update and summarize the transaction situation of the day so that the hotel can understand the guest situation, prepare full documents and procedures as well as serve guests in the best way.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-506ebb9 elementor-widget elementor-widget-heading\" data-id=\"506ebb9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">III. Payment process:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc6e361 elementor-widget elementor-widget-text-editor\" data-id=\"dc6e361\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><span style=\"font-style: inherit; font-weight: inherit;\">&#8211; The Sentry L will be implemented through 2 ways: directly and online Vnpay e-wallet nationwide. <\/span><\/p><p>&#8211; Step 1: Select the appropriate room, the press the payment button.<\/p><p>&#8211; Step 2: Fill in infomation and choose to pay online.<\/p><p>&#8211; Step 3: Follow the regulations of VNPAY linked to the hotel. Wait for confirmation and success.<\/p><p style=\"font-weight: 400;\"><span style=\"font-style: inherit; font-weight: inherit;\">&#8211; When customers book a room successfully, you will be notified by email to confirm information by phone. And go to the reception to see the information available in the data. If there is a match, you will receive a room card.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cd24be elementor-widget elementor-widget-heading\" data-id=\"6cd24be\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">III. CUSTOMER INFORMATION PRIVACY POLICY<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4848685 elementor-widget elementor-widget-heading\" data-id=\"4848685\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">I. Purpose and scope of collection:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a807ac7 elementor-widget elementor-widget-text-editor\" data-id=\"a807ac7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><span style=\"font-style: inherit; font-weight: inherit;\">&#8211; In order to access and use the service, you may be required to provide us with personal information (Email, Full name, Contact number\u2026) All information declared must be accurate and legal.\u00a0Theseentry.com.vn is not responsible for any legal liability of the declared information.<\/span><\/p><p>&#8211; We may also collect information about the owner.\u00a0And extract the camera.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f7140a elementor-widget elementor-widget-heading\" data-id=\"8f7140a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">II. Scope of information use:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fc4a23 elementor-widget elementor-widget-text-editor\" data-id=\"8fc4a23\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><span style=\"font-style: inherit; font-weight: inherit;\">&#8211; <span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem; vertical-align: inherit;\">Thesentry.com.vn collects and uses personal information for the appropriate purpose and fully complies with the content of this \u201cPrivacy Policy\u201d.\u00a0<\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem; vertical-align: inherit;\">Specifically:<\/span><\/span><\/p><p>Where necessary, we may use this information for the following purposes:<\/p><ul><li style=\"font-size: 16px;\"><span style=\"vertical-align: inherit;\">Processing booking information: call\/text to confirm the reservation, notify about the full\/empty status of the room, confirm the cancellation of the reservation (if any).<\/span><\/li><li style=\"font-size: 16px;\"><span style=\"vertical-align: inherit;\">Send an open letter\/letter of thanks, introducing new services or new information about events.<\/span><\/li><li style=\"font-size: 16px;\"><span style=\"vertical-align: inherit;\">Resolve customer complaints.<\/span><\/li><li style=\"font-size: 16px;\"><span style=\"vertical-align: inherit;\">Send information about data to receive, evaluate &amp; approve check-in documents.<\/span><\/li><li style=\"font-size: 16px;\"><span style=\"vertical-align: inherit;\">Surveys for the best customer care.<\/span><\/li><li>Confirmation of technical information &amp; customer information security.<\/li><li style=\"font-size: 16px;\"><span style=\"vertical-align: inherit;\">Cases at the request of competent state agencies, in accordance with the provisions of law.<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4208de1 elementor-widget elementor-widget-heading\" data-id=\"4208de1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">III. Information storage time:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b76a78b elementor-widget elementor-widget-text-editor\" data-id=\"b76a78b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><span style=\"font-style: inherit; font-weight: inherit;\">&#8211; Customer personal data will be stored until a request to cancel.\u00a0Remaining in all cases, personal information of customers will be kept confidential on the server of Thesentry.com.vn.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2adc380 elementor-widget elementor-widget-heading\" data-id=\"2adc380\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">IV. Address of the unit that collects and manages personal information:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0f1b1e elementor-widget elementor-widget-text-editor\" data-id=\"e0f1b1e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: inherit; font-style: inherit;\">&#8211; Business registration address:\u00a0<b>August 15, Le Thanh Ton, Ben Nghe Ward, District 1.<\/b><\/span><\/p><p><span style=\"font-style: inherit;\"><b>&#8211;<\/b> Office phone:\u00a0<b>028 7108 7939.<\/b><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-589b95f elementor-widget elementor-widget-heading\" data-id=\"589b95f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">V. Means and tools for users to access and correct personal data:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acab71b elementor-widget elementor-widget-text-editor\" data-id=\"acab71b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: inherit; font-style: inherit;\">&#8211; Call a customer consultant 028 7108 7939, by professional expertise to identify personal information and the consultant will assist in editing on behalf of the user.<\/span><\/p><p>&#8211; Leave comments or send suggestions directly at the website www.thesentry.com.vn, the administrator checks the information and contacts the user to confirm the information again and the administrator edits the user information.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d91b1b5 elementor-widget elementor-widget-heading\" data-id=\"d91b1b5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">VI. Commitment to protecting customer personal information:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-623ef46 elementor-widget elementor-widget-text-editor\" data-id=\"623ef46\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: inherit; font-style: inherit;\">&#8211; Customers have the right to request to change or cancel their personal information.<\/span><\/p><p>Personal information of customers on Thesentry.com.vn is absolutely confidential by Thesentry.com.vn in accordance with Thesentry.com.vn&#8217;s personal information protection policy.\u00a0The collection and use of information of each customer is done only with the consent of that customer, unless otherwise provided for by law.<\/p><p>&#8211; We are committed to using appropriate management and technical measures to protect the information we collect and store;\u00a0comply with standards and technical regulations on ensuring network information security.\u00a0In the event that the information server is hacked by a hacker leading to the loss of customer personal data, Thesentry.com.vn will be responsible for reporting the incident to the investigating authorities for timely handling and notification, let customers know.<\/p><p>&#8211; Absolute confidentiality of all online transaction information of customers including invoice information, accounting and digital documents at the headquarters of Thesentry.com.vn.<\/p><p>&#8211; <span class=\"\">Thesentry.com.vn management requires individuals, when booking as customers, to provide all relevant personal information such as: Full name, contact address, email, phone number &#8230; and is responsible for the legality of the above information.\u00a0<\/span><span class=\"goog-text-highlight\">Thesentry.com.vn management is not responsible for and will not settle all complaints related to the interests of that Customer if it considers all personal information of that customer provided during the initial registration incorrect.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99f4e38 elementor-widget elementor-widget-heading\" data-id=\"99f4e38\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">VII. Bad information management:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67cfac0 elementor-widget elementor-widget-heading\" data-id=\"67cfac0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Regulations<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5905685 elementor-widget elementor-widget-text-editor\" data-id=\"5905685\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: inherit; font-style: inherit;\">&#8211; Customers: Customers are responsible for promptly informing Thesentry.com.vn website about the illegal use of narcotics, prostitutes, explosives, weapons\u2026 in order to take appropriate measures.<\/span><\/p><p>&#8211; Customers are not allowed to change, modify or move objects that lead to damage, they will be compensated in accordance with regulations.<\/p><p>&#8211; Customers must not act to discredit the website Thesentry.com.vn in any form such as causing disunity between customers or propagating and disseminating information that is not conducive to the reputation of Thesentry.com.vn website.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3004c35 elementor-widget elementor-widget-heading\" data-id=\"3004c35\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Liability in case of technical errors:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e31042 elementor-widget elementor-widget-text-editor\" data-id=\"7e31042\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: inherit; font-style: inherit;\">&#8211;\u00a0<\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem; vertical-align: inherit;\">Website Thesentry.com.vn is committed to making efforts to ensure the safety and stability of the entire technical system.\u00a0<\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem; vertical-align: inherit;\">However, in the event of an incident due to Thesentry.com.vn&#8217;s fault, Thesentry.com.vn will immediately apply measures to ensure the interests of customers.<\/span><\/p><p>&#8211;\u00a0<span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">When performing transactions, it is imperative that customers follow the instructions.<\/span><\/p><p>&#8211;\u00a0<span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem; vertical-align: inherit;\">Thesentry.com.vn website management is committed to providing the best quality of service to customers participating in transactions.\u00a0<\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem; vertical-align: inherit;\">In case of technical errors, software errors or objective errors leading to customers not being able to participate in transactions, customers should notify the Website Management Board via email address it.department@thesentry.com.vn or by phone 028 7108 7939, we will fix the error as soon as possible, creating conditions for customers to join Thesentry.com.vn website.<\/span><\/p><p>&#8211;\u00a0<span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">However, Thesentry.com.vn website management will not be responsible for handling in case the notices of customers do not reach the Management Board, arising from technical errors, transmission errors, software or other errors not caused by the Management Board.<\/span><\/p><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d51c141 elementor-widget elementor-widget-heading\" data-id=\"d51c141\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">IX. Process of receiving & resolving feedback:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44c576d elementor-widget elementor-widget-text-editor\" data-id=\"44c576d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: inherit; font-style: inherit;\">&#8211;&nbsp;<\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">Step 1: Customers can send their complaints to Thesentry.com.vn via the following means:<\/span><\/p>\n<ul>\n<li style=\"font-size: 16px;\"><span style=\"vertical-align: inherit;\">At the contact website.<\/span><\/li>\n<li style=\"font-size: 16px;\"><span style=\"vertical-align: inherit;\">Via hotline 028 7108 7939.<\/span><\/li>\n<li style=\"font-size: 16px;\"><span style=\"vertical-align: inherit;\">By email: community@thesentry.com.vn.<\/span><\/li>\n<li style=\"font-size: 16px;\"><span style=\"vertical-align: inherit;\">Directly at The Sentry main office: August 15, Le Thanh Ton, Ben Nghe Ward, District 1.<\/span><\/li>\n<\/ul><div><br><\/div>\n<p>&#8211;&nbsp;<span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">Step 2: The Sentry will contact the customer to find out the reason to negotiate compensation (when needed).<\/span><\/p>\n<p><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e8f1a7 elementor-widget elementor-widget-heading\" data-id=\"0e8f1a7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">X. Rights and obligations of The Sentry Website Management Board:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0859e69 elementor-widget elementor-widget-heading\" data-id=\"0859e69\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Rights of the Management Board:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8b661b elementor-widget elementor-widget-text-editor\" data-id=\"b8b661b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: inherit; font-style: inherit;\">&#8211;\u00a0<\/span><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-size: 1rem;\">Website thesentry.com.vn will provide services to customers after completing the procedures and mandatory conditions mentioned above.<\/span><\/p><p><span style=\"vertical-align: inherit;\">\u2013 In case there is a basis to prove that the customer providing information to thesentry.com.vn is incorrect, misleading, incomplete or shows signs of violating the law or fine customs of Vietnam, thesentry. com.vn reserves the right to refuse, suspend or terminate the customer&#8217;s right to use the service.<\/span><\/p><p><span style=\"vertical-align: inherit;\">\u2013 Website thesentry.com.vn may terminate the customer&#8217;s rights and the right to use one or all of the services of the customer in the event that the customer violates the Regulations of thesentry.com.vn, or commits other acts. affecting business activities on thesentry.com.vn Website.<\/span><\/p><p><span style=\"vertical-align: inherit;\">\u2013 Website thesentry.com.vn may immediately terminate the customer&#8217;s right to use the customer service if Website thesentry.com.vn discovers that the customer has gone bankrupt, convicted or is serving a sentence, in case Customer&#8217;s continued operation may cause thesentry.com.vn Website to be liable, have fraudulent activities, fake, cause market disturbance, cause disunity with other customers of thesentry Website. .com.vn, activities that violate the current laws of Vietnam.<\/span><\/p><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">\u2013 Website thesentry.com.vn holds the copyright to use services and contents on Website thesentry.com.vn in accordance with the legal provisions on intellectual property protection in Vietnam.\u00a0<\/span><span style=\"vertical-align: inherit;\">All icons and content in different languages are owned by thesentry.com.vn Website.\u00a0<\/span><span style=\"vertical-align: inherit;\">Any illegal copying, use and dissemination of the above property rights is strictly prohibited.<\/span><\/span><\/p><p><span style=\"vertical-align: inherit;\">\u2013 Website thesentry.com.vn reserves the right to change the table, service price list and payment method during the time of providing services to customers according to the needs and conditions of the Website thesentry.com.vn.<\/span><\/p><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-298d3aa elementor-widget elementor-widget-heading\" data-id=\"298d3aa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2.  Obligations of Thesentry.com.vn Management Board:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1beca71 elementor-widget elementor-widget-text-editor\" data-id=\"1beca71\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: inherit; font-style: inherit;\">&#8211;\u00a0<\/span><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-size: 1rem;\">Website thesentry.com.vn is responsible for building services including a number of main tasks such as: research, design, procurement of hardware and software equipment, Internet connection, development of service policies for the operation of thesentry.com.vn Website under the conditions and scope permitted.<\/span><\/p><p><span style=\"vertical-align: inherit;\">\u2013 Website\u00a0<\/span><span style=\"font-weight: inherit; font-style: inherit;\">thesentry.com.vn<\/span><span style=\"vertical-align: inherit;\">\u00a0will deploy and cooperate with partners in building a system of services and utility tools for transactions of participating customers and users on the website\u00a0<\/span><span style=\"font-weight: inherit; font-style: inherit;\">thesentry.com.vn.<\/span><\/p><p><span style=\"vertical-align: inherit;\">\u2013 Website\u00a0<\/span><span style=\"font-weight: inherit; font-style: inherit;\">thesentry.com.vn<\/span><span style=\"vertical-align: inherit;\">\u00a0is responsible for building and supplementing a system of knowledge and information on: foreign trade operations, e-commerce, system of domestic and international commercial legal documents, market foreign schools, as well as news related to the operation of Website\u00a0<\/span><span style=\"font-weight: inherit; font-style: inherit;\">thesentry.com.vn<\/span><span style=\"vertical-align: inherit;\">\u00a0.<\/span><\/p><p><span style=\"vertical-align: inherit;\">\u2013 Website\u00a0<\/span><span style=\"font-weight: inherit; font-style: inherit;\">thesentry.com.vn<\/span><span style=\"vertical-align: inherit;\">\u00a0will try to the highest possible extent and conditions to maintain the normal operation of\u00a0<\/span><span style=\"font-weight: inherit; font-style: inherit;\">thesentry.com.vn<\/span><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">\u00a0Website and fix problems such as: technical problems on the computer problems, software errors, internet connection systems, personnel, social changes, natural disasters, power outages, decisions of state agencies or a related third party.\u00a0<\/span><span style=\"vertical-align: inherit;\">However, if the above incidents occur beyond our control, are force majeure circumstances that cause damage to customers, the website\u00a0<\/span><\/span><span style=\"font-weight: inherit; font-style: inherit;\">thesentry.com.vn<\/span><span style=\"vertical-align: inherit;\">\u00a0is not responsible.<\/span><\/p><p><span style=\"vertical-align: inherit;\">Website\u00a0<\/span><span style=\"font-weight: inherit; font-style: inherit;\">thesesentry.com.vn<\/span><span style=\"vertical-align: inherit;\">\u00a0is responsible for:<\/span><\/p><p><span style=\"vertical-align: inherit;\">\u2013 Develop and implement a mechanism to ensure that the posting of information on\u00a0<\/span><span style=\"font-weight: inherit; font-style: inherit;\">thesentry.com.vn<\/span><span style=\"vertical-align: inherit;\">\u00a0Website is done correctly.<\/span><\/p><p><span style=\"vertical-align: inherit;\">\u2013 Do not post information on the sale of goods and services on the list of goods and services banned from business as prescribed by law and goods restricted from trading as prescribed in Circular 47\/2014\/TT-BCT .<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bfe469 elementor-widget elementor-widget-heading\" data-id=\"8bfe469\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">XI. Rights and responsibilities of customers participating in Thesentry.com.vn website<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dc63d5 elementor-widget elementor-widget-heading\" data-id=\"7dc63d5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Customer Rights Website Thesentry.com.vn<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23af81d elementor-widget elementor-widget-text-editor\" data-id=\"23af81d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: inherit; font-style: inherit;\">&#8211;\u00a0<\/span><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-size: 1rem;\">Customers will be solely responsible for the security and storage of their belongings, personal belongings and all activities of using services in the room.<\/span><\/p><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">\u2013 Customers have the right to contribute ideas to Website thesesentry.com.vn during its operation.\u00a0<\/span><span style=\"vertical-align: inherit;\">Proposals are sent directly by mail, fax or email to Website thesentry.com.vn.<\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6d4e77 elementor-widget elementor-widget-heading\" data-id=\"b6d4e77\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Cases of refusal or restriction of customer service of Website Thesentry.com.vn (*)<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b0f40a elementor-widget elementor-widget-text-editor\" data-id=\"3b0f40a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: inherit; font-style: inherit;\">&#8211;\u00a0<\/span><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-size: 1rem;\">Customers will be solely responsible for the security and storage and all activities of using the service.<\/span><\/p><p><span style=\"vertical-align: inherit;\">\u2013 Customers commit not to change, modify, copy, propagate, distribute, provide and create similar tools of the service provided by thesentry.com.vn Website to a third party otherwise approved by thesentry.com.vn Website in these Regulations.<\/span><\/p><p><span style=\"vertical-align: inherit;\">\u2013 Customers must not act to discredit the website thesentry.com.vn in any form such as causing disunity among customers or propagating and disseminating information that is not conducive to the reputation of Website thesentry.com.vn.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac61e00 elementor-widget elementor-widget-heading\" data-id=\"ac61e00\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">XII. <font style=\"white-space: normal; vertical-align: inherit;\">&nbsp;<\/font><font style=\"white-space: normal; vertical-align: inherit;\">Rights and responsibilities of customers participating in Thesentry.com.vn website<\/font><br><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-70dcfbd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"70dcfbd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d15ff41\" data-id=\"d15ff41\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-98ddf35 elementor-widget elementor-widget-heading\" data-id=\"98ddf35\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">STT<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e9877b elementor-widget elementor-widget-spacer\" data-id=\"5e9877b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83916c2 elementor-widget elementor-widget-text-editor\" data-id=\"83916c2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>1<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fba4db elementor-widget elementor-widget-spacer\" data-id=\"7fba4db\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-656063b elementor-widget elementor-widget-text-editor\" data-id=\"656063b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>2<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-f3750c4\" data-id=\"f3750c4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd47df5 elementor-widget elementor-widget-text-editor\" data-id=\"bd47df5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Special case<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-002aec9 elementor-widget elementor-widget-text-editor\" data-id=\"002aec9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"vertical-align: inherit;\">Cases of refusal to serve:<\/span><br \/><span style=\"vertical-align: inherit;\">\u2013 Customers have words and\/or actions that are threatening, indecent, incite violence, are not in accordance with fine customs, are against the state or violate the law the law.<\/span><br \/><span style=\"vertical-align: inherit;\">\u2013 Customers have requests and\/or exchange of information outside the scope of Thesentry.com.vn business.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56120c9 elementor-widget elementor-widget-text-editor\" data-id=\"56120c9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"vertical-align: inherit;\">In case of limited service: customers order used products but have no need to purchase.<\/span><\/p><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">\u2013 01 phone number with a history of booking 03 rooms at the same time but the customer does not come to the hotel, regardless of the booking form, regardless of the system.\u00a0<\/span><span style=\"vertical-align: inherit;\">That user will be blocked.<\/span><\/span><\/p><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">\u2013 1 phone number can only be reserved for 1 room, if you want to keep ordering other products of the same type, you must go directly to the hotel for more information or wait for the automatic cancellation system of the ordered order.\u00a0<\/span><span style=\"vertical-align: inherit;\">After that, this phone number is placed to keep the same product.<\/span><\/span><\/p><p><span style=\"vertical-align: inherit;\">\u2013 01 phone number can only be reserved for 3-4 rooms at the same time but not of the same type.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4f2f18c\" data-id=\"4f2f18c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-df8d22f elementor-widget elementor-widget-text-editor\" data-id=\"df8d22f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Solution<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d496a1 elementor-widget elementor-widget-text-editor\" data-id=\"6d496a1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"\" style=\"vertical-align: inherit;\">Thesentry.com.vn has the right to refuse to serve Customers at Thesentry.com.vn&#8217;s hotel chains, on the website and through other forms of transactions and interactions.\u00a0<\/span><span style=\"vertical-align: inherit;\">(call center, email, facebook, &#8230;)<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a7843e elementor-widget elementor-widget-spacer\" data-id=\"0a7843e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3c3254 elementor-widget elementor-widget-text-editor\" data-id=\"b3c3254\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Blocking orders on thesentry.com.vn website.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-80d0bf8 elementor-widget elementor-widget-text-editor\" data-id=\"80d0bf8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>&#8211;\u00a0<span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">Customers must not act to discredit the website thesentry.com.vn in any form such as causing disunity among customers or propagating and disseminating information that is not conducive to the reputation of\u00a0<\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">Website<\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-size: 1rem; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0thesentry.com.vn.<\/span><\/p><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">\u2013 Regulations of Website thesentry.com.vn officially take effect from the date of signing the Decision issued together with this Regulation, on 10\/03\/2023 Website thesentry.com.vn has the right and can be changed This regulation by notifying the website thesentry.com.vn for customers to know.\u00a0<\/span><span style=\"vertical-align: inherit;\">The revised Regulation takes effect from the effective date of the Decision on Amending Regulations.\u00a0<\/span><span style=\"vertical-align: inherit;\">The customer&#8217;s continued use of the service after the revised Regulations are published and enforced means that the customer has accepted this revised Regulation.<\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56c37a0 elementor-widget elementor-widget-heading\" data-id=\"56c37a0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">XIII. Terms of commitment<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aacbd42 elementor-widget elementor-widget-text-editor\" data-id=\"aacbd42\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>&#8211;\u00a0<span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Symphony; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">Official contact address of Website Thesentry.com.vn<\/span><\/p><p><span style=\"vertical-align: inherit;\">\u2013 Website Thesentry.com.vn \u2013 THE SENTRY CO., LTD.<\/span><\/p><p><span style=\"vertical-align: inherit;\">\u2013 Business registration address: August 15, Le Thanh Ton, Ben Nghe Ward, District 1, Ho Chi Minh City.<\/span><\/p><p><span style=\"vertical-align: inherit;\">\u2013 Tel:\u00a0<\/span><span style=\"font-weight: bolder;\">028 7108 7939<\/span><\/p><p><span style=\"vertical-align: inherit;\">&#8211; Email: community@thesentry.com.vn<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>I. GENERAL PROVISIONS I. General principles: &#8211; Thesentry.com.vn trade and service website is owned by the Company Limited operating and operating with the trading domain name www.thesentry.com.vn (hereinafter referred to as the Website).\u00a0The object of service is all customers who need to rent a room through the website. &#8211; Room rental activities at The Sentry [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/thesentry.com.vn\/en\/wp-json\/wp\/v2\/pages\/4387"}],"collection":[{"href":"https:\/\/thesentry.com.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thesentry.com.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thesentry.com.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thesentry.com.vn\/en\/wp-json\/wp\/v2\/comments?post=4387"}],"version-history":[{"count":0,"href":"https:\/\/thesentry.com.vn\/en\/wp-json\/wp\/v2\/pages\/4387\/revisions"}],"wp:attachment":[{"href":"https:\/\/thesentry.com.vn\/en\/wp-json\/wp\/v2\/media?parent=4387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}